HUMAN RESOURCE MANAGEMENT STRATEGIES AND PRACTICES IN SUPPORTING THE SUCCESS OF TP2DD: A CASE STUDY OF ETPD IMPLEMENTATION IN SOUTH TANGERANG CITY

Muhammad Agus  Nurhadi; Wahyu  Wiguna; Andi Hasryningsih  Asfar; Firhan  Mubarak; Dede  Kurniawan; Nining  Suryadiningrat

doi:10.53067/ijomral.v5i1.416

Authors

Muhammad Agus Nurhadi Universitas Bina Bangsa
Wahyu Wiguna Universitas Bina Bangsa
Andi Hasryningsih Asfar Universitas Bina Bangsa
Firhan Mubarak Universitas Bina Bangsa
Dede Kurniawan Universitas Bina Bangsa
Nining Suryadiningrat Universitas Bina Bangsa

DOI:

https://doi.org/10.53067/ijomral.v5i1.416

Keywords:

Human Resource Management; TP2DD; Electronification of Regional Government Transactions; Digitalization of Regional Finance; Case Study of South Tangerang City

Abstract

Regional financial digitalization is a strategic component of the bureaucratic reform agenda and a key step in strengthening governance in Indonesia. The implementation of Regional Government Transaction Electronification (ETPD) through the Regional Digitalization Acceleration and Expansion Team (TP2DD) is a crucial instrument in promoting efficiency, transparency, and accountability in regional financial management. This study aims to analyze human resource management (HRM) strategies and practices in supporting the success of TP2DD through a case study of ETPD implementation in South Tangerang City. The study employed a qualitative approach, utilizing a case study method that involved in-depth interviews, observations, and analysis of policy documents. The results indicate that ETPD's success in South Tangerang City is supported by strengthening the apparatus's competencies, increasing digital literacy, and implementing sustainable training and capacity-building programs. Adaptive HRM strategies can minimize resistance to bureaucratic change and foster a work culture responsive to digital transformation. These findings confirm that human resources play a key role in the success of regional financial digitalization and can serve as a reference for other regional governments in implementing ETPD.

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