DIGITAL BRANDING STRATEGY IN THE INSTAGRAM CONTENT OF THE STATISTICS INDONESIA (BPS) SOUTH SULAWESI PROVINCE
DOI:
https://doi.org/10.53067/ijomral.v4i4.361Keywords:
Digital Branding, Instagram, BPS, Social Media, Public CommunicationAbstract
This study aims to analyze the digital branding strategy implemented by the Statistics Indonesia (BPS) of South Sulawesi Province through its Instagram content. In the digital era, social media has become a crucial communication tool for government institutions to build their image and gain public trust. This research adopts a descriptive qualitative method with data triangulation through interviews, documentation, and observation. The findings reveal that BPS South Sulawesi actively utilizes Instagram by delivering informative, educational, and interactive visual content. The branding strategy includes presenting statistical data via infographics, using accessible language, and fostering two-way engagement with the public. Despite its effectiveness in disseminating information, there are still areas for improvement, such as content consistency, creative execution, and strengthening visual identity. This study recommends optimizing Instagram features and enhancing the role of public relations in building the institution's credibility.
Downloads
References
Aini, N., & Syarifuddin, M. (2022). Strategi Komunikasi Digital Instansi Pemerintah dalam Membangun Citra melalui Instagram. Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia, 7(1), 50–62.
Alhabash, S., & Ma, M. (2017). A tale of four platforms: Motivations and uses of Facebook, Twitter, Instagram, and Snapchat among college students? Social Media + Society, 3(1), 2056305117691544. https://doi.org/10.1177/2056305117691544
Aulia, R., & Astuti, Y. (2021). Strategi Komunikasi Pemerintah melalui Media Sosial dalam Meningkatkan Literasi Publik. Jurnal Kajian Komunikasi, 9(1), 25–35.
As'ari, A., & Nugraha, E. (2023). Perkembangan Madrasah dan Tingkat Kepercayaan Publik. J-MPI (Jurnal Manajemen Pendidikan Islam).
Azizah, D., & Kholifah, E. R. (2023). Pengaruh Transparansi, Akuntabilitas dan Responsivitas dalam Pengelolaan APBDes terhadap Kepercayaan Publik. Pubmedia Social Sciences and Humanities.
Bäck, L., Ingman, E., Lalwani, D., Müller, M., Sørensen-, C., Bäck, L., Ingman, E., Lalwani, D., Müller, M., & Sørensen-behm, C. (2018). Digital Brand Management : A Company and Consumer Perspective. Arcada Working Papers, 1.
Badan Pusat Statistik. (2023). Laporan Kinerja BPS 2023. In Laporan Kinerha BPS 2023 (Vol. 14). https://doi.org/1202059
Creswell, J. W. (2014). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (4th ed.). Thousand Oaks, CA: Sage Publications.
Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319–340.
Effendy, O. U. (2009). Ilmu Komunikasi: Teori dan Praktek. Bandung: Remaja Rosdakarya.
Ersyad, F. A., & Safira, C. (2022). Strategi Digital Branding Pariwisata 4 . 0 Kota Semarang Melalui Pendekatan “ Brand Hexagon .” Jurnal, 10(1), 1–13.
Fitriani, R., & Hermawan, D. (2021). Efektivitas Instagram Sebagai Media Diseminasi Informasi Publik di Era Digital. Jurnal Komunikasi Universitas Budi Luhur, 13(1), 56–65.
Ferbita, L. V., Setianti, Y., & Dida, S. (2020). Strategi Digital Branding Lembaga Ilmu Pengetahuan Indonesia (LIPI) melalui Media. Jurnal Ilmu Komunikasi Acta Diurna, 16(2), 113–136. http://jos.unsoed.ac.id/index.php/acta_diurna/article/view/2865
Hidayanto, S., & Kartosapoetro, I. S. (2020). Strategi Digital Branding pada Startup Social Crowdfunding ( Studi Kasus pada Kitabisa . com ). 9(1), 19–33.
Ismail, M. A., Khamis, N. S., & Ariffin, K. (2020). The effectiveness of infographic in delivering statistical information on social media. Journal of Media and Communication Studies, 12(4), 78–85. https://doi.org/10.5897/JMCS2020.0683
Keller, K. L. (2013). Strategic Brand Management: Building, Measuring, and Managing Brand Equity. Pearson Education.
Lattimore, D., Baskin, O., Heiman, S. T., & Toth, E. L. (2010). Public relations: profesi dan praktik. Salemba Humanika.
Lintang, I. (2024). 10 Media Sosial dengan Pengguna Terbanyak di Indonesia 2024. https://www.inilah.com/data-pengguna-media-sosial-indonesia.
Lovejoy, K., & Saxton, G. D. (2012). Information, Community, and Action: How Nonprofit Organizations Use Social Media. Journal of Computer‐Mediated Communication, 17(3), 337–353. https://doi.org/10.1111/j.1083-6101.2012.01576.x
Mergel, I. (2013). A framework for interpreting social media interactions in the public sector. Government Information Quarterly, 30(4), 327–334. https://doi.org/10.1016/j.giq.2013.05.015
Mujib, A., & Saptiningsih, D. (2020). Branding dan Strategi Komunikasi: Membangun Citra Merek yang Kuat. Yogyakarta: Andi Publisher.
Nardo, R., Yuliana, L., & Ratnasari, K. (2024). Branding strategy di era digital (A. S. Egim (ed.)). Eureka Media Aksara.
Nasrullah, Rulli. Media Sosial: Perspektif Komunikasi, Budaya, dan Sosioteknologi ,Bandung : Simbiosa Rekatama Media. 2015
Puntoadi, Danis.Menciptakan Penjualan Melalui Social Media. Jakarta: Elex Media Komputindo.2011
Putra, F., & Lestari, D. (2022). Strategi Komunikasi Pemerintah Melalui Media Sosial dalam Meningkatkan Literasi Statistik Publik. Jurnal Ilmu Komunikasi, 20(2), 101–112.
Rahman, A., & Amelia, R. (2020). Pemanfaatan Media Sosial dalam Meningkatkan Diseminasi Informasi Publik oleh Pemerintah Daerah. Jurnal Administratie Publica, 7(1), 35–45.
Wu, Y. (2022). Research on Digital Marketing Strategies for Brands based on the Internet Context. Highlights in Bussiness, Economics and Management, 2, 106–113.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Erick Salam, Mashur Razak, Rosnaini Daga

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.











