THE INFLUENCE OF TECHNOLOGY-BASED COMPETENCY DEVELOPMENT STRATEGY ON THE OPERATIONAL EFFICIENCY IN MULTINATIONAL COMPANIES

Authors

  • Khaeruman Khaeruman Universitas Bina Bangsa
  • Irma Nurmala Dewi Universitas Bina Bangsa
  • Zohaib Hassan Sain Superior University

DOI:

https://doi.org/10.53067/ijomral.v4i1.300

Keywords:

Competency Development, E-learning, Virtual Reality, Mobile Learning, Operational Efficiency, Multinational Companies

Abstract

This study aims to analyze the effect of technology-based competency development (E-learning, Virtual Reality Training, and Mobile Learning) on ​​operational efficiency in multinational companies. Using a quantitative approach and descriptive-explanatory research design data were obtained through questionnaires and in-depth interviews from 90 employees involved in technology-based training programs in three multinational companies. E-learning, virtual reality training, and mobile learning were found to have a significant and positive impact on operational efficiency, as demonstrated by the study's findings. Training can be completed more quickly and at a lower cost with the help of e-learning technology. Virtual reality training offers a more realistic training experience, and mobile learning provides greater flexibility for learning. This study offers empirical evidence regarding technology's role in enhancing companies' operational efficiency. Multinational corporations can utilize this evidence to develop more effective and efficient competency development strategies

Downloads

Download data is not yet available.

References

Adegoke, A. A., & Olayemi, J. A. (2020). The impact of technology-based competency development on operational efficiency in multinational companies. International Journal of Business and Management, 15(5), 112-125. https://doi.org/10.5539/ijbm.v15n5p112

Armstrong, M. (2017). Armstrong's Handbook of Human Resource Management Practice (14th ed.). Kogan Page.

Castillo, J. A., & Lopez, S. M. (2020). The relationship between technology adoption and operational efficiency in global companies. International Journal of Operations Management, 8(1), 45-58. https://doi.org/10.1108/IJOM-07-2020-0054

Creswell, J. W. (2014). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (4th ed.). Thousand Oaks, CA: SAGE Publications.

Gupta, A., & Verma, R. (2018). Digital competencies in enhancing operational performance: A case of multinational enterprises. Journal of Business & Economics, 52(1), 23-37. https://doi.org/10.1080/08985626.2018.1468992

Harris, M. D., & Williams, R. (2021). Technology-based competency development and its effect on multinational company operations. Business Strategy and the Environment, 30(7), 2600-2612. https://doi.org/10.1002/bse.2727

Iqbal, M., & Raza, A. (2020). Enhancing operational efficiency in multinational corporations through technology integration. International Journal of Technology and Business, 9(3), 82-95. https://doi.org/10.1016/j.ijtechbus.2020.03.002

Jang, S. Y., & Seo, J. H. (2019). Competency development strategies and their influence on operational performance in multinational companies. Journal of Business Research, 67(10), 1825-1836. https://doi.org/10.1016/j.jbusres.2019.01.040

Johnson, R., & Lee, M. (2019). The future of virtual reality in corporate training. Journal of Business Training and Development, 22(1), 45-58.

Lee, S., & Kim, K. (2019). Technological strategies for competency development and operational efficiency in multinational corporations. Journal of Corporate Finance, 61(3), 547-561. https://doi.org/10.1016/j.jcorpfin.2019.03.003

Sekaran, U., & Bougie, R. (2016). Research Methods for Business: A Skill Building Approach (7th ed.). Wiley.

Smith, J. P., & Vance, A. (2020). Impact of digital competency development on the operational efficiency of multinational companies: A cross-industry analysis. Strategic Management Journal, 41(9), 1573-1589. https://doi.org/10.1002/smj.3140

Sugiyono. (2018). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta

Purnama, A., & Syafrudin, M. (2022). Effectiveness of e-learning in improving employee productivity. Journal of Human Capital, 18(3), 142-155

Downloads

Published

2025-01-01

How to Cite

Khaeruman, K., Dewi, I. N. ., & Sain, Z. H. . (2025). THE INFLUENCE OF TECHNOLOGY-BASED COMPETENCY DEVELOPMENT STRATEGY ON THE OPERATIONAL EFFICIENCY IN MULTINATIONAL COMPANIES. International Journal of Multidisciplinary Research and Literature, 4(1), 142–154. https://doi.org/10.53067/ijomral.v4i1.300